Restore a specific file

Lets consider one of the students accidentially deleted a file - say Important file.odt placed on the Desktop - that is still needed. You can restore any version of the file, which is covered by one of the past backups.

  1. Go to the Ticket view of the affected ticket.

  2. Switch to the Browse Backup tab.

  3. Select All versions overlapping in the version selection on the right side, so you can see every file that has existed in any point of the history.

  4. Browse to the location where the file is missing (Desktop in this example). You can check the full path on the top left side.

  5. If the file has been present in one of the backup instances, you will now see the file.

  6. Hover over the filename and click View all versions to get a view of all versions available in the backup.

    ../_images/restore_file1.gifRestore file 1

  7. On the right side of each filename, you see the backup age, the file permissions and its size. The word current indicates the latest (current) version of the file. You can click on the filename to directly download the file to your local computer and check if this is the version you want to restore. A crossed out filename means that the file has not existed in that backup or the ones before. If you restore a file in the crossed state, it will be deleted on the target machine.

  8. Once you found the desired version of the file, you can click Restore this state of the file.

  9. Confirm the restore after carefully reading the warnings.

    ../_images/restore_file2.gifRestore file 2

  10. Wait for the restore to complete.

  11. You can check the restore progress and log in the Restores tab.

  12. On the students computer, browse to the location, where the file was missing and press F5 to reload the directory contents.

  13. The file should now be present in the restored version.

    ../_images/restore_file3.pngRestore file 3